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Privacy Policy

Effective Date: August 4, 2025

1. Information We Collect

We collect the following types of information:

Account Information: Google OAuth profile data (name, email address, profile picture)
Survey Data: Survey titles, questions, and your responses to surveys
Usage Data: Points earned and spent, survey completion status, timestamps
Technical Data: IP addresses, browser type, device information for security and functionality

2. How We Use Your Information

Provide and maintain the askandanswer.xyz service
Process survey responses and manage the points system
Enable survey creators to access responses they've unlocked
Authenticate users and maintain account security
Improve our service and develop new features
Comply with legal obligations and protect our rights

3. Account Deletion and Your Rights

Account Deletion: You may request deletion of your account and personal information by contacting us. Upon account deletion:

Your account and profile information will be permanently deleted
Your personal identifiers will be removed from our systems
Survey responses will be preserved as they may have been exported by survey creators
Responses will be anonymized (no longer linked to your identity)

Other Rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate personal data
Portability: Request your data in a machine-readable format
Objection: Object to processing of your personal data
Restriction: Request restriction of processing in certain circumstances

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

Survey Responses: Made available to survey creators who unlock them with points
Service Providers: Third parties who assist in operating our service (Google Cloud, authentication services)
Legal Requirements: When required by law or to protect our rights and users' safety
Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

6. Data Retention

We retain personal information as follows:

Account Information: Until account deletion is requested
Survey Responses: Indefinitely (anonymized after account deletion)
Usage Data: 3 years for analytics and service improvement
Technical Logs: 90 days for security and troubleshooting

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

8. California Privacy Rights (CCPA)

California residents have additional rights:

Right to Know: Categories and specific pieces of personal information collected
Right to Delete: Request deletion of personal information (subject to survey response preservation)
Right to Opt-Out: We do not sell personal information
Right to Non-Discrimination: We will not discriminate for exercising your rights
Shine the Light: Request information about sharing for direct marketing (we do not share for this purpose)

9. European Privacy Rights (GDPR)

EU residents have additional rights under GDPR:

Legal Basis: We process data based on consent, legitimate interests, and contractual necessity
Data Protection Officer: Contact information available upon request
Supervisory Authority: Right to lodge complaints with your local data protection authority
Automated Decision-Making: We do not engage in automated profiling or decision-making

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Services

Our service integrates with third-party services:

Google OAuth: For authentication (Google Privacy Policy applies)
Google Cloud Firestore: For data storage (Google Cloud Privacy Policy applies)

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

13. Contact Us

To exercise your rights or if you have questions about this Privacy Policy, contact us at:

Email: privacy@askandanswer.xyz
Address: Privacy Officer, askandanswer.xyz

For California residents: You may designate an authorized agent to make requests on your behalf.

Data Policy

Effective Date: August 4, 2025

1. Data Types and Collection

We collect and process the following categories of data:

Personal Identifiers:

Name and email address (from Google OAuth)
Profile picture (from Google OAuth)
Unique user identifiers

Survey and Response Data:

Survey titles and questions you create
Your responses to other users' surveys
Timestamps of survey creation and response submission

Platform Activity Data:

Points earned and spent
Survey completion status and progress
Response unlock transactions

Technical Data:

IP addresses and browser information
Device type and operating system
Access logs and usage patterns

2. Data Storage and Infrastructure

Your data is stored securely using:

Google Cloud Firestore: Primary database for user accounts, surveys, and responses
Encryption: Data encrypted in transit (HTTPS/TLS) and at rest
Access Controls: Role-based access with authentication and authorization
Backup Systems: Regular automated backups for data integrity
Geographic Location: Data centers in the United States and Europe

3. Data Processing and Usage

We process your data for these specific purposes:

Service Functionality:

User authentication and account management
Survey creation, distribution, and response collection
Points system management and transaction processing
Response unlocking and access control

Service Improvement:

Analytics to understand usage patterns
Performance optimization and bug fixes
Feature development and user experience enhancement

Security and Compliance:

Fraud prevention and security monitoring
Legal compliance and law enforcement requests
Content moderation and policy enforcement

4. Data Sharing and Third Parties

We share data in these limited circumstances:

Within Platform:

Survey responses shared with creators who unlock them using points
Aggregated, anonymized statistics for platform insights

Service Providers:

Google Cloud: Database hosting and infrastructure
Google OAuth: Authentication services
Other technical service providers under strict data processing agreements

Legal Requirements:

Law enforcement requests with proper legal authority
Court orders and legal proceedings
Protection of user safety and platform integrity

5. Data Retention and Lifecycle

We retain different types of data for varying periods:

Account Data:

Personal identifiers: Until account deletion requested
Authentication tokens: 24 hours (with refresh cycles)

Survey Data:

Survey responses: Permanent retention (anonymized after account deletion)
Survey questions and metadata: Until creator requests deletion

Activity Data:

Points transactions: 7 years for financial record-keeping
Usage analytics: 3 years in aggregated form

Technical Data:

Access logs: 90 days for security monitoring
Error logs: 30 days for troubleshooting

6. Account Deletion Process

When you request account deletion:

Immediate Actions (within 30 days):

Personal identifiers (name, email, profile picture) permanently deleted
Account access disabled and authentication tokens revoked
Direct personal data removed from active systems

Survey Response Handling:

Responses are NOT deleted as they may have been exported by survey creators
Responses are anonymized (no longer linked to your identity)
Survey creators retain access to previously unlocked responses

Surveys You Created:

Can be deactivated to stop collecting new responses
Historical responses remain available to you until account deletion
After deletion, surveys become anonymous or may be removed

7. Data Protection Measures

We implement comprehensive security measures:

Technical Safeguards:

End-to-end encryption for data transmission
Database encryption at rest
Regular security audits and penetration testing
Secure API design with authentication and rate limiting

Administrative Safeguards:

Role-based access controls for team members
Regular security training and awareness programs
Incident response procedures and breach notification protocols

Physical Safeguards:

Google Cloud data centers with physical security controls
Redundant infrastructure and disaster recovery procedures

8. Data Subject Rights and Requests

You can exercise the following rights:

Access Rights:

Request a copy of all personal data we hold about you
Receive data in a structured, machine-readable format
Response time: 30 days maximum

Correction Rights:

Request correction of inaccurate or incomplete personal data
Update account information through your profile settings

Deletion Rights:

Request deletion of your account and personal data
Note: Survey responses will be anonymized but not deleted

Other Rights:

Object to processing for legitimate interests
Request restriction of processing in certain circumstances
Data portability for data provided to us

9. International Data Transfers

Data may be processed in countries outside your residence:

Primary Storage: United States (Google Cloud)
Backup Storage: European Union (Google Cloud)
Safeguards: Google Cloud compliance with international data transfer frameworks
Adequacy Decisions: Reliance on approved transfer mechanisms

10. Contact Information

For data-related requests or questions:

Email: data@askandanswer.xyz
Privacy Officer: privacy@askandanswer.xyz
Data Protection Officer (EU): dpo@askandanswer.xyz

⚠️ Important: Before submitting any survey or response, carefully consider the permanent nature of this data. Once submitted, responses become part of our permanent dataset and cannot be deleted, only anonymized upon account deletion.

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3

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